Support Policy

Welcome to the Cotxapi Customer Support page. We're here to assist you with any questions or issues you may have. Below you'll find various ways to get help, including contact information and self-service options.

How Can We Help You?

1. Order Assistance

If you need help with an order, such as tracking your shipment, making changes to an order, or requesting a return, please visit our Order Support page for more details.

2. Shipping & Delivery

If you have questions about shipping, delivery times, or need assistance with tracking your package, please visit our Shipping & Delivery page.

3. Product Inquiries

Have questions about a specific product? We are happy to provide more details about any items in our store. Contact us or check the product pages for more information.

4. Returns & Refunds

If you're looking to return a product or request a refund, please refer to our Return Policy for detailed instructions.

Contact Us

If you can't find the help you need, please don't hesitate to reach out to our customer support team. We are here to help you with any concerns or issues you're experiencing.

Email Support

For general inquiries or to resolve issues, please email our support team at: support@cotxapi.com

Phone Support

If you prefer to speak with a representative directly, you can reach us at:

Phone: +1 (209) 339-6254

Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (EST)

Live Chat Support

For quick assistance, you can chat with one of our representatives in real time! Just click the "Live Chat" button located at the bottom-right corner of the page.

Frequently Asked Questions

Check out our FAQ page for answers to the most common questions about orders, products, shipping, and more.