At Cotxapi, we strive to provide fast, reliable shipping on all orders. Below you’ll find information regarding shipping methods, delivery times, shipping fees, and more.
1. Shipping Methods
We offer a variety of shipping methods to meet your needs. Depending on the destination and the weight of your order, the available shipping options may vary. The available carriers include:
2. Shipping Times
We aim to process and ship all orders within 1-3 business days. After your order is shipped, delivery times will depend on your shipping method and destination.
Estimated delivery times are as follows:
Note: Shipping times may vary based on the destination country and customs clearance times. Delays in shipping may occur during peak shopping seasons, such as holidays.
3. Shipping Fees
Shipping fees are calculated at checkout based on the weight and destination of your order. You will be able to view the shipping cost before completing your purchase.
We offer free standard shipping on orders over $100 within the United States.
4. International Shipping
We offer international shipping to many countries around the world. Shipping fees for international orders are based on the destination and the weight of the order.
Import duties, taxes, and other fees may apply and are the responsibility of the customer. Please check with your local customs office for more information on these additional charges.
If you're unsure whether we can ship to your country, please contact us at support@cotxapi.com before placing your order.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the progress of your order through the carrier’s website.
If you have any questions about your shipment, feel free to contact our support team at support@cotxapi.com.
6. Missing or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund, depending on the situation.
Please keep in mind that we require proof of damage or loss (such as photos of the damaged goods or communication from the carrier) to assist with claims.
7. Order Confirmation
Once your order is placed, you will receive an order confirmation email. This email will include details about your purchase, including the order number, the items you ordered, and the estimated shipping date. Please check your spam folder if you don’t receive the confirmation email within a few minutes.
8. Shipping Address Accuracy
Please ensure that the shipping address you provide during checkout is correct. If there is an error in your shipping address, please contact us immediately so we can update it before the order ships. We are not responsible for delays or issues caused by incorrect or incomplete shipping addresses.
We specialize in global shipping from China. Our service ensures prompt and reliable worldwide delivery for your e-commerce needs.
575 School House Road, Soso Mississippi 39480, USA
cotxapi@gmail.com
+209-339-6254
© COTXAPI. All Rights Reserved.
