FAQ (Frequently Asked Questions)

Q1. What is COTXAPI.com?

COTXAPI.com is a third-party platform that consolidates product listings from multiple online stores like Banggood, Torrid, Etsy, Shein, and more. We provide users with a streamlined way to view products, compare prices, and explore product features from different merchants in one place. Final purchases and payments are made on the respective merchant’s website.

Q2. Can I purchase products directly from COTXAPI.com?

No, we do not handle the sale or payment of any products listed on our site. When you’re ready to buy, you will be redirected to the merchant’s website to complete the purchase.

Q3. How does COTXAPI.com make money?

We are an affiliate marketer, which means we earn a commission when a user clicks on one of the products on our website and completes a purchase on the merchant’s website.

Q4. Does COTXAPI.com handle product returns or exchanges?

No, COTXAPI.com does not handle returns, exchanges, or refunds. For any post-purchase concerns, such as product defects or dissatisfaction, please contact the merchant from which you bought the product. Their respective return policies will apply.

Q5. How accurate is the product information on your website?

We strive to ensure that all product details, prices, and specifications are accurate and up-to-date. However, prices and stock availability may change without notice on the merchant’s website. For the most accurate information, we encourage users to double-check product listings on the respective store before purchasing.

Q6. Can I add multiple items from different stores to one cart?

Yes, you can add items from multiple merchants to your COTXAPI.com cart to track them. However, for the final purchase, you will be redirected to the specific merchant’s website, where you can only purchase products available on that particular store.

Q7. What if I have issues with a purchase or delivery?

Since COTXAPI.com does not handle payments or deliveries, any issues regarding purchases, delivery, product quality, or refunds should be directed to the respective merchant. We recommend reviewing each merchant's policies before making a purchase.

Q8. How do I remove items from my cart?

You can remove items from your cart by clicking on the "Remove" button next to the product listing on your cart page.

Q9. Can I trust the sellers listed on COTXAPI.com?

COTXAPI.com features products from reputable online retailers like Banggood, Etsy, and AliExpress. However, since we are not responsible for the products sold, we recommend reviewing each merchant’s reputation and ratings before making a purchase.

Q10. What payment methods are accepted?

Each merchant has its own accepted payment methods. Once redirected to the merchant’s website, you can review their available payment options.