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Help Page

Welcome to the Cotxapi Help Center. Here, you'll find answers to frequently asked questions and helpful resources to assist you with your shopping experience.

Frequently Asked Questions

1. How do I place an order?

Placing an order with Cotxapi is easy. Simply browse our online store, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. Once your order is confirmed, you will receive an email with your order summary and tracking information.

2. What payment methods do you accept?

We accept various payment methods, including:

  • Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods available at checkout

3. How do I track my order?

Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your order through the carrier's website.

4. Can I change or cancel my order after it’s placed?

Orders can only be changed or canceled within a short period after being placed. Please contact our customer service team immediately at support@cotxapi.com if you need to make changes. Once your order is processed or shipped, it cannot be altered.

5. Do you offer international shipping?

Yes, Cotxapi ships globally! We offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location, and will be calculated during checkout.

6. How can I return an item?

If you're not completely satisfied with your purchase, we accept returns within 30 days of receipt. Please refer to our Return Policy for detailed instructions on how to process a return.

Contact Us

If you can't find the information you're looking for, feel free to contact our customer support team. We're here to help!

Contact us by email: support@cotxapi.com

Phone: +1 (209) 339-6254

Business hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)

Shipping and Delivery

We aim to ship your order as quickly as possible. After your order is processed, you will receive a tracking number via email. Delivery times depend on your location and the shipping method chosen at checkout.

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We specialize in global shipping from China. Our service ensures prompt and reliable worldwide delivery for your e-commerce needs.

575 School House Road, Soso Mississippi 39480, USA

cotxapi@gmail.com

+209-339-6254

© COTXAPI. All Rights Reserved.